Meet the heart behind MESA
Privacy Policy & Patient Rights
Your privacy and the security of your health information are fundamental to the care we provide at MESA Primary & Wellness Clinic.
Last Updated: November 2025
HIPAA Compliance
MESA Primary & Wellness Clinic is fully compliant with the Health Insurance Portability and Accountability Act (HIPAA). We are committed to protecting your protected health information (PHI) and maintaining the highest standards of confidentiality.
How We Protect Your Information
We implement comprehensive safeguards to protect your health information:
- Physical Security: Secure facilities with controlled access and locked medical records
- Technical Security: Encrypted electronic health records, secure networks, and regular security updates
- Administrative Security: Staff training, strict privacy policies, and regular compliance audits
How We Use Your Information
We collect and use your health information only for legitimate healthcare purposes:
- Treatment: Providing, coordinating, and managing your healthcare and related services
- Payment: Billing and obtaining payment for services provided
- Healthcare Operations: Quality improvement, staff training, and compliance activities
- Appointment Reminders: Contacting you about appointments and follow-up care
Your Patient Rights
Under HIPAA, you have important rights regarding your health information:
- Access Your Records: Request copies of your medical records
- Request Amendments: Ask for corrections to your health information
- Request Restrictions: Ask us to limit how we use or share your information
- Confidential Communications: Request that we contact you in a specific way
- Accounting of Disclosures: Receive a list of certain disclosures we've made
- File a Complaint: Submit concerns about privacy practices without retaliation
Website Privacy
Information We Collect
Our website may collect basic information such as IP addresses, browser type, and pages visited to improve user experience. We do not collect personal health information through our website.
Cookies
We use cookies to enhance your browsing experience. You can disable cookies through your browser settings, though some features may be limited.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites.
Online Scheduling
When you schedule appointments online through our secure portal, your information is transmitted using encryption and stored in HIPAA-compliant systems.
Notice of Privacy Practices
Upon your first visit, you will receive our complete Notice of Privacy Practices (NPP), which provides detailed information about how we may use and disclose your health information. This notice is also available:
- At our front desk at Wildewood Professional Plaza
- By calling our office at (941) 251-0600
- By emailing hello@mesaprimarywellness.com
Changes to This Policy
We reserve the right to update this privacy policy as needed to comply with regulations and improve our practices. Any changes will be posted on this page with an updated revision date. We will notify patients of significant changes during their next visit.
Questions or Concerns?
If you have questions about this privacy policy or wish to exercise your patient rights, please contact us:
MESA Primary & Wellness Clinic
Wildewood Professional Plaza
3645 Cortez Road West, Suite 110
Bradenton, FL 34210
Phone: (941) 251-0600
Email: hello@mesaprimarywellness.com
You also have the right to file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights if you believe your privacy rights have been violated.